Turning Clarity Into Commercial Advantage
Most sales teams don’t lose deals because of poor delivery – they lose them because prospects never truly understood the value.
They talked about features. They shared slides. They explained what they do – but not why it matters.
That gap between what you sell and what customers perceive is where most opportunities die.
A strong Value Proposition closes it.
Inside the Sales Velocity OS™, we install the Value Proposition as part of the Positioning pillar – giving your business a clear, repeatable message that moves customers from interest to conviction.
Building the Value Proposition
At Sales Velocity, we install this system in three practical steps:
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Clarify the customer problem.
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Define the unique outcome your solution delivers.
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Craft concise, customer-driven messaging that pre-handles objections.
It’s not about clever wording – it’s about structured clarity.
Step 1: Clarify the Problem
Every Value Proposition starts with the customer’s pain.
If you can’t articulate the problem better than your customer can, they’ll never trust you to solve it.
We help you identify the high-impact problems your customers face by reviewing:
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Data from your ICP (industry, size, triggers).
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Objections your sales team hears most often.
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The emotional and operational costs of inaction.
Your goal is to define the problem in plain, credible language that makes the customer nod immediately.
Example:
“Most founders build structured operations through EOS – but sales still runs on gut feel and heroics.”
That’s a problem statement.
It’s real, recognisable, and specific to your audience.
Step 2: Define the Outcome
Once the problem is clear, define what success looks like. Outcomes make your proposition tangible.
Ask:
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What measurable result does your solution create?
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How does it change the customer’s day-to-day?
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What’s possible now that wasn’t before?
Outcomes should be framed from the customer’s perspective, not yours.
Example:
“We help leadership teams create predictable, scalable revenue by giving sales the same rhythm and accountability as the rest of the business.”
That’s a result – not a feature.
Step 3: Craft the Message
With the problem and outcome locked in, we build the message.
The message must:
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Pre-handle objections – by addressing doubts inside the statement itself.
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Use customer-driven language – words your market actually uses.
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Be concise and repeatable – something every team member can say consistently.
Formula:
[Customer problem] + [Desired outcome] + [How you uniquely deliver it]
Example:
“We help growth-stage businesses running EOS install the missing operating system for sales — bringing structure, accountability, and predictability to revenue.”
This is your Value Proposition distilled – ready for any conversation, pitch, or website headline.
Supporting Tools Inside the OS
To make your Value Proposition operational, we embed it using four practical tools:
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Company Elevator Pitch
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Product Elevator Pitch
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Problem-centric Case Studies
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Objection Pre-handling Framework
Each tool reinforces the Value Proposition in real-world use – from first impressions to final close.
Company Elevator Pitch
Your Company Elevator Pitch is the 30-second version of your Value Proposition – how you describe what you do when someone asks, “So, what do you guys do?”
We use two structures:
A. Metaphor-based Pitch
Ideal for novel or intangible services.
Example:
“Think of us as the EOS for sales — we give your revenue team the same rhythm and structure that EOS gives your operations.”
B. Problem-Solution Pitch
The classic, direct format.
Example:
“Most founders build disciplined operations but still rely on instinct in sales. We install a Sales Operating System that turns chaos into clarity.”
Both versions are short, memorable, and anchor your USP.
Product Elevator Pitch
Once your company story is clear, your Product Elevator Pitch brings it to the frontline – helping reps introduce your service during live conversations.
The structure follows a simple, universal sequence:
Problem > Outcome > Process > Differentiation
Example:
“Many leadership teams struggle to get consistent sales results. We help them build predictable growth by installing the Sales Velocity OS™ – a 5-pillar framework that connects people, process, and performance. Unlike traditional training, we embed real systems that run independently of us.”
This turns your product from something you sell into something they need.
Problem-centric Case Studies
Value propositions become believable when they’re backed by proof.
That’s why we build Problem-centric Case Studies – short, structured stories that follow the same logic:
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The problem the client was facing.
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The outcome achieved.
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The process that got them there.
These aren’t marketing fluff pieces. They’re sales tools – designed to reinforce the Value Proposition at each stage of the funnel.
Example:
“Before working with us, a £10M professional services firm had inconsistent sales – strong pipeline, low close rate. Within 90 days, after installing their Sales OS, they doubled conversion and cut sales cycles by 30%.”
Objection Pre-handling Framework
The best messaging handles objections before they’re raised.
We embed common buyer doubts into your value narrative:
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“We already have a system.” > “Perfect – we build on what’s working, not replace it.”
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“We don’t have time.” > “That’s exactly why we built a 2-hour-a-week install rhythm.”
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“We’ve tried training before.” – “This isn’t training – it’s implementation.”
By the time objections appear, they’ve already been neutralised.
This keeps conversations focused on fit and outcome, not defence.
How the Value Proposition Integrates with Positioning
Positioning Element | Connection |
ICP | Ensures relevance - you’re solving the right problem for the right customer. |
Competitive Positioning | Defines what makes your value unique vs others. |
Messaging & Playbooks | Makes the proposition repeatable across every rep. |
Sales Process | Anchors qualification, discovery, and proposal stages. |
Your Value Proposition isn’t an isolated exercise – it’s the connective tissue of your entire sales system.
How We Install It
In the Sales Velocity – Installing the Fundamentals, the Value Proposition is installed in Week 2 of the Positioning track.
Session breakdown (2 hours):
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Audit existing messaging.
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Map customer problems and objections.
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Define measurable outcomes.
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Craft company and product elevator pitches.
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Embed proof through case studies.
By the end, you have a tested, market-ready Value Proposition that your entire team can use word-for-word.
Common Mistakes
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Overcomplicating the message
Jargon kills clarity. Simplicity wins every time. -
Focusing on the product, not the customer
The best Value Propositions start with “you,” not “we.” -
No link between promise and proof
Without evidence, even strong claims fall flat. -
Inconsistency across the team
If five reps say five different things, you don’t have a Value Proposition – you have noise.
Measuring Impact
When your Value Proposition is installed and embedded, you’ll see measurable shifts:
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Conversion rate increases – prospects understand your value faster.
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Sales cycles shorten – objections drop earlier.
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Margins improve – less price negotiation.
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Team confidence rises – consistent language builds momentum.
This is positioning made practical.
Example: Before & After
Before:
“We provide sales consultancy and training for growing businesses.”
Generic. Forgettable. Sounds like everyone else.
After installing the Value Proposition:
“We help growth-stage companies install the missing operating system for sales – turning founder-reliant revenue into predictable, scalable growth.”
Specific. Credible. Repeatable.
That’s the difference between explanation and conviction.
The Payoff
A strong Value Proposition creates alignment and velocity across the entire organisation.
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Leadership speaks one consistent language.
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Marketing builds campaigns around a clear story.
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Sales can deliver confident, customer-centric conversations.
Every touchpoint reinforces the same core idea:
“We solve a real problem, in a unique way, with measurable results.”
That’s the foundation of predictable growth.
Summary
The most powerful message isn’t the one that sounds clever – it’s the one the customer instantly believes.
A clear, repeatable Value Proposition built on real customer insight does exactly that.
Inside the Sales Operating System, it’s not just a statement – it’s a system.
A living asset that aligns your people, your message, and your market around the same truth.
Because when everyone can explain your value with confidence, momentum follows.
Value Proposition FAQ's
A Value Proposition is a clear statement explaining why a customer should choose you – what problem you solve, the outcome you deliver, and why it matters.
Because it connects your offer to your Ideal Customer. Positioning defines where you compete; your Value Proposition defines why you win.
Clarity, relevance, and proof. It should be short, customer-focused, and supported by examples or results that show measurable value.
A USP focuses on what makes you different. A Value Proposition goes deeper – it explains how that difference translates into tangible value for the customer.
Share it with prospects or customers and ask, “Does this sound like something that would help you?” If they say yes without needing clarification, it’s working.
Start with three parts:
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The problem you solve.
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The outcome you deliver.
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Why your approach is credible or unique. Keep it conversational and specific.
Yes – but they should all ladder up to your company’s core Value Proposition. Each product version should address a distinct problem or audience segment.
Use it early – in your intro, your pitch, and your follow-up. It should frame why the conversation matters before you go into features or pricing.
Yes. A strong Value Proposition pre-handles objections by clearly linking your offer to outcomes customers already care about.
Review it quarterly. Markets, competitors, and customer priorities shift – your message should evolve with them while staying true to your core promise.
